Positions Held

Specialties

Data communications and networking, systems analysis and design, database management, electronic commerce.

Selected Publications

• “Multitask Agency, Modular Architecture and Task Disaggregation in IT Services,” with Anitesh Barua and Andrew B. Whinston, Journal of Management Information Systems, forthcoming.
  
  
• “Contracting Efficiency and New Firm Survival in Markets Enabled by Information Technology,” with Anitesh Barua, Information Systems Research, forthcoming.
  
  
• "Contractual Provisions to Mitigate Holdup: Evidence from Information Technology Outsourcing," with Ramanath Subramanyam and Prasanna Karhade, Information Systems Research, forthcoming.
  
  
• "A Transaction Cost Perspective of the Software as a Service Business Model," with Anitesh Barua and Andrew B. Whinston, Journal of Management Information Systems, forthcoming.
  
  
• "Understanding the ‘service’ component of application service provision: An empirical analysis of satisfaction with ASP services," with Anitesh Barua and Andrew B. Whinston,” MIS Quarterly, Vol. 27, No. 1, June 2003, pp. 919-123.
  
  
• “Making the most of an ASP relationship,” with Anitesh Barua and Andrew B. Whinston, IEEE IT Professional, Vol. 3, No. 6, November/December 2001, pp. 63-67.
  
  
• “P2P networking: An information sharing alternative,” with Manoj Parameswaran and Andrew B. Whinston, IEEE Computer, Vol. 34, No. 7, July 2001, pp. 31-38.
  
  
• “Myths about outsourcing to Application Service Providers,” with Anitesh Barua and Andrew B. Whinston, IEEE IT Professional, Vol. 3, No. 3, May/June 2001, pp. 32-35.
  
  
• “Emerging market structures in the digital supply chain,’ with Manoj Parameswaran and Andrew B. Whinston, IEEE IT Professional, September/October 2000.
  
  

Current Research

Empirical analysis of application service provider (ASP) contracts, incentive issues in contract design, customer satisfaction in IT services, complementarity between e-business practices.